Privacy policy

Introduction

1.1 The privacy of our website visitors is extremely important to us. This policy explains how we will treat any personal information that we collect.

1.2 Please review our Cookie policy for information about how we use cookies on this website.

Collection of Personal Information

2.1 We collect, store and use various kinds of personal information where necessary, including:

(a) information regarding your device and your use of and visits to this website. Including IP address, browser type and version, pages viewed and length of visit;

(b) details that you provide to us by filling in a form or registering on the site;

(c) information relating to purchases made on the website, including name, address and phone number. We do not store or keep any credit card numbers.

Use of Personal Information

3.1 We only use personal information submitted through our website for the following purposes, unless specifically stated on the page you are interacting with:

(a) to administer our website and business processes;

(b) to personalise the website for you;

(c) to supply to you any services purchased through the website or otherwise;

(d) to send you statements, invoices and payment reminders and to collect payments from you;

(e) to communicate with you for non-marketing purposes, including customer support;

(f) to send you marketing communications relating to our business which we think may be of interest to you. There will always be a simple method of unsubscribing from these communications at any time;

(g) to provide statistical information about our website users to 3rd parties (like Google Analytics), we will never provide anything that makes you personally identifiable unless required to do so by law;

(h) to deal with enquiries and complaints made about or by you relating to our website or the services we provide;

(i) to keep our website and application platforms secure and prevent fraud and abuse.

3.2 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

3.3 All of the financial transactions on our website are handled through our payment services provider, Stripe. You can review their policy here: https://stripe.com/gb/privacy. We only share information with Stripe to the extent necessary for the purpose of processing payments.

Disclosure of your Personal Information

4.1 We may disclose your personal information to:

(a) any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as is reasonably necessary, under strict confidentiality;

(b) any subsidiaries or holding companies;

(c) the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings or in order to establish, exercise or defend our legal rights;

(d) the purchaser (or prospective purchaser) of the any business or asset that we are (or are contemplating) selling, under terms of strict confidentiality;

(e) any person who we may reasonably believe may apply to a relevant authority for disclosure of that personal information where, in our reasonable opinion, the court or authority is reasonably likely to order disclosure.

4.2 We will never provide your personal information to third parties, except where specified above.

International Data Transfers

5.1 Information that we collect may be transferred to the United States as part of our data retention, backup and security procedures. The United States does not have data protection laws equivalent to those in force in the European Economic Area. You expressly agree to this transfer at our discretion.

Security of Personal Information

6.1 We take reasonable technical and organisational precautions to prevent loss, misuse or alteration of the personal data we retain.

6.2 All of our data is kept on secure (password and firewall protected) servers.

6.3 All data submitted through our website, including electronic financial transactions, is protected by encryption technology between your device and our servers.

6.4 You acknowledge that transmission of information over the internet is inherently insecure, and while we take steps to protect it, we cannot guarantee the security of data transmitted in this fashion.

6.5 You are responsible for keeping the password you use to access this website and any of our other services, completely confidential and non-transferable. We will never ask for your password (except on the login form of the website).

Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

Your Rights

8.1 You may instruct us to provide you with any personal information we hold about you; provision of such information is subject to:

(a) the payment of a small administrative fee.

(b) evidence of your identity, usually a certified copy of a passport or driving license plus an original copy of a utility bill showing your current address.

8.2 We will only withhold information that you request to the extent permitted by law.

8.3 You may instruct us at any time to cease using your information for marketing purposes. All of our marketing communications have a prominent opt-out option.

Our Details

9.1 This website is owned and operated by Alistair Shaw Consulting Limited, trading as VENDIRUN.

9.2 We are registered in the United Kingdom under registration number 09638353 and our registered office is at:

Byron House, 21 Rectory Road 
West Bridgford 
Nottingham
NG2 6BE 

9.3 You can contact us:

(a) by post, using the postal address above;

(b) using our website contact form;

(c) by telephone on 0800 689 1693;

(d) by email on info@vendirun.co.uk.